1. Classifications of cookies we use

• Essential / functional cookies (strictly necessary): These are mandatory cookies required to operate the storefront. They remember items added to a customer’s food cart, secure the payment checkout process, and keep users logged into their guest rewards accounts. The system cannot function properly without these cookies.
• Performance & analytics cookies: Innowi utilizes tools such as Google Analytics to understand how consumers interact with menu layouts, identify where ordering traffic drops off, and optimize website functionality and button configurations. This information is collected in an aggregated and anonymous manner.
• Marketing & targeting pixels: Because Innowi provides expert first-party marketing solutions designed to drive orders away from costly third-party delivery platforms, we use tracking pixels (such as Meta Pixel and Google tracking tags) to measure the effectiveness of restaurant email campaigns, SMS promotions, advertising initiatives, and local search engine optimization (SEO) performance.

2. Managing your preference

When you first open an Innowi online ordering web link, a cookie banner will notify you of our tracking tools. You can change your personal tracking settings directly via your internet browser options to reject or clear specific tracking arrays. Please note that blocking essential cookies will disrupt the online ordering and checkout pipeline.

Innowi Inc.

Corporate headquarters: Santa Clara, California

Email contact: care@innowi.com

Phone / support text: (510) 588-7102

Website: www.innowi.com