What you'll do
Gather, document, and analyze requirements from internal stakeholders and customer-facing teams
Translate business needs into clear functional specs for our engineering team
Analyze product usage, customer feedback, and market trends to identify improvement opportunities
Build reports and dashboards to support data-driven decisions across teams
Collaborate with product and engineering on feature planning and rollout
Monitor ongoing projects, flag risks, and help keep execution on track
Support documentation of internal processes and workflows
