Ordering channel product

Turn phone calls into digital orders.

Innowi's phone ordering system sends callers a click-to-order link by text. They complete and pay online while your staff takes the next call — no paper, no re-entry, no misheard orders.

Customer completing an order from a texted Innowi click-to-order link
Fewer order errors
+ 0 %
Faster fulfillment
$ 0
Calls converted to orders
0 h
Commission per order
$ 0

The real comparison

What a phone order costs you today.
What it costs with Innowi.

Taking orders by hand

Innowi phone link

Features

Every call becomes a clean, paid, digital order.

Text-to-order links

Send a link mid-call; the guest finishes on their phone.

Pre-payment option

Collect payment when they order by link.

Zero errors

Guests confirm their own order — no misheard items.

Fully integrated

Phone orders sync to KDS, inventory, and reporting.

Every missed call is an order that went to someone else.

Get phone ordering live in 48 hours. Book a free demo and we'll show you exactly how it turns your next call into a clean, paid order.

FAQs

Questions operators ask before switching

Still have a question? Call (510) 588-7102 or email info@innowi.com, a real person answers.
How does the click-to-order link actually work?
Mid-call, staff sends a text with a link to your ordering page. The guest finishes browsing, customizing, and paying on their own phone while your staff moves to the next call.
Yes — enter it straight into the POS while you’re on the call if that’s faster for a simple order. Both paths fire to the kitchen the same way.
Payment is collected when they complete the order through the link, before it’s sent to the kitchen — which cuts down on no-shows for pickup orders.
Nothing fires to the kitchen until they complete and pay — an incomplete link just expires, so nothing gets missed or double-entered.
No — this isn’t an AI phone agent. Your staff still answers every call; Phone Link just replaces the pen-and-paper step after that.
Orders already sent to the kitchen keep moving; new link-based orders resume the moment you’re back online.
Manage phone ordering links, menus, and reporting for every location from a single account.