Restaurant POS System: Your Food Business Needs This Superhero!

Why would you put your restaurant behind when everything is getting digitized? The simplest approach to automate and digitize your restaurant operations is to simply install a POS system. Now, all newcomers to the industry may not understand what a restaurant POS system is or how it can benefit your business. In this post, we’ll discuss what restaurant POS software is and how it may help you run your business from beginning to end.

What Is a Restaurant POS Software?

A point of sale system that manages transactions in a restaurant is known as restaurant POS software. A conventional point of sale used to be just a piece of restaurant billing software that took orders and printed receipts. The basic POS system grew into a full restaurant management system with the arrival of cloud technology. A restaurant POS minimizes human work and streamlines operations by providing features like stock and inventory management, smart reporting and analytics, customer relationship management, and more.

When you add in interfaces with third-party apps like Online Ordering, E-wallets, Table Reservations, Loyalty Programs, and so on, the restaurant POS system becomes an end-to-end restaurant management solution.

The cloud-based restaurant POS software operates both online and offline, so even if your internet is down, your restaurant’s operations will continue uninterrupted.

Why Can a Restaurant POS System Save Your Food Business?

Let’s take a look at how a restaurant POS system may help with the day-to-day problems of restaurant administration and operations.

1. Eases Your Billing Operations

One of the most important procedures at a restaurant is billing. Aside from basic billing, there are a number of additional things that can be done to optimize procedures and improve the customer experience.

Customers and waiters should be able to access the complete menu on the tablet as part of your restaurant’s POS system. This type of table charging functionality will minimize human work while also increasing client satisfaction.

When your customers ask for split billing, smart restaurant POS equipment can accommodate them.

Orders will be put immediately into the POS from all delivery platforms. It is no longer necessary to manually enter orders received from multiple internet shopping sources.

2. Tight Control Over Your Stock & Inventory

One of the worst mistakes you can make is not keeping a close check on your stock and inventory department. Both over-ordering and under-ordering may be terrible for your restaurant’s bottom line. As a result, when choosing a restaurant POS, make sure it allows you to maintain tight control over this area, which might be a cause of continual concern.

When any stock item hits its reorder level, a smart restaurant POS system with an integrated Inventory Management System provides you an alert. This guarantees that you never order an item when it is still in stock, as well as that your kitchen never runs out of supply.

Your POS will assist you in avoiding inventory management errors that you would otherwise make unintentionally.

A good restaurant POS allows you to see the real stock as well as the ideal stock, which eliminates the possibility of inventory discrepancies.

Recipe management is an important part of Inventory Management since it maintains track of how much stock is used during the preparation of each dish. This function, which is integrated with the POS, provides precise accounting of the quantity of real stock used.

3. Enhance Your Customer Relationship Management

As a restaurant owner, you must strive to maintain a good customer relationship with your patrons at all times. The following are some of the ways that a restaurant POS may assist you in building a stronger relationship with your customers:

You can centrally manage your whole client database with the aid of your restaurant POS. You can have a central database of clients and segment them depending on their region, ordering habits, and history if you have several locations.

Once you have all of your clients’ information, you can easily send them personalized SMS and emails alerting them about new events at your restaurant, as well as special offers and discounts.

Customer loyalty programs are a wonderful method to keep customers coming back. You may operate personalized Loyalty Programs and better target customers with the CRM integrated.

4. Helps You Manage Multiple Outlets

Isn’t it true that in business, expansion is usually the goal? To realize this ambition, you’ll need to install a restaurant POS system that will assist you in growing your business. All of these functions, and more, are included in the top restaurant POS software. The following are some of the ways that a restaurant POS may assist you in your expansion:

You’ll get a full report on all of your sales reports from all of your locations.

  • All of the outlet’s sales are accounted for.
  • The supply is accessible at all stores.
  • You’ll also get a comparison of sales statistics from all of your locations.

Once you’re certain that you’ll be able to get all of your outlets’ information in one location, your concerns about how you’ll manage many outlets at once will vanish.

5. Real-Time Analytics To Enhance Performance

You may not be physically able to visit your restaurant on a regular basis. This does not, however, imply that you must rely on your restaurant management for sales statistics. Your restaurant POS system will provide real-time data, ensuring that you are constantly up to date on the state of your business.

  • A cloud-based restaurant POS system may provide you with complete data and accounting of all the activities that take place at your restaurant across all of your locations.
  • You will be able to tailor reports to your liking and even see graphical reports as a restaurant owner.
  • All of these reports will be delivered to your phone.

6. Save You Against Internal Thefts

It is common knowledge that the restaurant industry is a major victim of internal theft and pilferage. Your restaurant POS will provide you with real-time information on all sales, the number of bills created, stock available, and goods sold, reducing the risk of theft and your reliance on your management. You’ll be able to operate your business entirely from your phone, from anywhere in the globe. All of the information you obtain will assist you in determining whether or not there is any misappropriation going on in your business.

7. Rush Hour Needs

Your restaurant may work perfectly when there are 10 customers. However, what if there are 50 customers and a rush-hour scenario is in place – which happens most of the time. Right there, you’ll need a restaurant POS system that serves as a helping hand for all your restaurant operations.

8. A Complete Mobile solution

Innowi’s restaurant POS system is completely mobile. No hard wiring of any sort. We install the hardware and software to empower your restaurant’s revenue through the roof. It also serves as the best backup for all your restaurant data. You can access it at any time and at any location.

What Innowi Offers? – A Free Golden Egg

A free kiosk is on offer for your food business. Innowi’s kiosk will help you overcome labor shortages, manage restaurant operations, and increase profits in a linear fashion. Give us a call and we’ll set it up for you.

In-House Online Ordering Systems Are A Life-Saver For Restaurants – Learn How

Online ordering is a lifesaver for restaurants these days, and it’s difficult to argue against the advantages of having an in-house online ordering system.

Guests were already flocking to online ordering even before COVID-19 hit. In October 2019, the National Restaurant Association said that takeout, drive-through, and delivery accounted for 60% of all restaurant and foodservice sales.

Many restaurants have embraced online ordering completely during the course of the epidemic, and they realize it’s here to stay, even when on-premise eating returns to normal levels. Even in the face of enormous obstacles, restaurant owners and employees adopted this year.

They shifted their focus to delivery and curbside pickup, tweaked their menus and service styles, and did everything they could to keep their companies viable while ensuring the safety of their employees.

It’s safe to say that online ordering is here to stay. Here are some reasons why you should build up your own online ordering system, especially one that is connected with your point of sale.

Advantages Of An In-House Online Ordering System For Your Restaurant

1. Drive More Revenue – Your Profits Are Yours Alone

You keep 100% of the money from every transaction if you have an online ordering system that is linked with your restaurant’s point of sale. There will be no more significant profit margins lost to the intermediary. Instead, paying a one-time charge for this service allows you to budget for it completely. The more items you sell, the more money you make.

With Innowi’s restaurant POS system you only pay a flat fee (monthly) with no commission on individual orders.

1.1 Process more orders on call in less time

When a customer comes to your restaurant you have to greet them. Then they take their time in selecting the food they want to eat. And, finally, they order. This whole process wastes a lot of time.

Instead, when you have an online ordering system, customers will place an order through their app and only call if they have a complaint or important query.

Time saved = more orders = more revenue

1.2 Upsell – suggesting a side item

There’s a reason why customers choose to purchase through applications or online. Customers are more likely to examine all of their menu selections when they are not under pressure to complete their purchase, and they may even spend more than they would if they ordered over the phone or in person.

Guests nowadays have more time to linger over a menu for minutes, if not hours, while planning and anticipating on their own. With no one in front of them, your visitors won’t feel pressed to make quick decisions, and they’ll be more likely to order that extra menu item.

You can add in LTOs (limited time offers) on festivals and occasions like Black Friday. You can harness the power of smart AI upselling of Innowi’s kiosk and earn more revenue through upselling.

2. Improved Customer Service

While some restaurateurs believe that online ordering eliminates the face-to-face connection between employees and customers, there are methods to imbue your online orders with your restaurant’s unique brand of hospitality.

Although consumers will not be engaging with workers over the phone or visiting your restaurant in person, you may customize thank you notes and receipts to ensure that your brand is reflected in all delivery or takeout orders.

These small gestures, especially during the pandemic, remind your visitors that you value their business and that you hope to see them back in the dining room when things are back to normal.

3. Order Accuracy

In any restaurant, whether an order is placed over the phone or in person, miscommunications can occur. Honest errors can result in spoiled food and, more significantly, irritated customers who may not return.

One of the advantages of restaurant online ordering is that the consumer has more control. When the client is in charge, they feel more in control of their activities and have a better knowledge of what they are doing. There’s no danger of a mix-up because everything is written down. This is especially essential for those with allergies or dietary restrictions.

Many online ordering systems have easy, explicit checkboxes for indicating allergies, making it straightforward for kitchen workers to modify ingredients based on the guest’s choice.

Not only does this improve the client experience, but it also improves the restaurant’s operating results. There are probably to be fewer computed items to make up for the miscommunication if there are fewer errors. This saves both money and time for your restaurant.

4. In-house online ordering systems are customizable

You can make quick, real-time adjustments to your menu and design using your own online ordering platform. To put it another way, you’ll have more control over your brand. Customers will place orders through the website you established rather than a 3rd-party app.

Add some food photographs and anything else you believe will help your business stand out, and simply change menu choices and wait times to ensure realistic expectations and pricing.

The option to delete an item from the menu is another benefit of in-house online ordering systems. If you run out of a key component, you can take the dish off the menu entirely to prevent disappointing a client later.

5. In-house online ordering systems can integrate with 3rd party delivery companies

Offering restaurant online ordering through a third-party provider has obvious advantages. Third-party delivery apps are a wonderful method to expose your brand to new clients in cities and highly crowded areas. Because of commission costs, you’ll have to pay that client acquisition cost on every order they place through that site, even after that first-time order.

With Innowi you can simplify your restaurant operations by integrating 3rd party apps. And the good part is that they are all one-time integrations. No need to configure them every time you log into our Kiosk app.

Why Investing In Self-Service Kiosks Is A Good Investment Move?

6. Collect important customer data

In a realm where understanding what your consumers want is crucial, in-house online ordering is a fantastic method to gain that knowledge. In-house food ordering systems, unlike third-party online ordering suppliers, allow you to keep track of client information and order trends for each transaction. You can’t determine who your frequent online clients are, what they order the most, or when they order from your restaurant without this information. Customer data helps you to provide a more personalized online experience for your customers and to sell to them more successfully.

Online Food Ordering Systems are not going anywhere

Nowadays, the safest way for your guests to enjoy your cuisine and hospitality is through online ordering. Make certain you’re getting the most out of each purchase. Make sure your online ordering system is set up to turn first-time consumers into repeat customers, especially once the COVID-19 issue has passed.

Innowi’s restaurant POS system is exactly what you need. Contact our sales team today!

How Does Restaurant Analytics Impact Your Restaurant?

How Does Restaurant Analytics Impact Your Restaurant?

In the restaurant sector, terms like “analytics,” “metrics,” and “reporting” aren’t generally associated with enthusiasm.

Even if you have the appropriate tools, diving into sales, menu, and labor data may be overwhelming – not to mention incredibly tough if you don’t.

To succeed, restaurateurs must be able to respond to queries such as:

  • How can I make changes to my menu?
  • What is the greatest time of day for my sales?
  • Which of my restaurant locations generates the greatest revenue?

Let’s look at why these data elements are so important for restaurant management and what you can achieve with smart use of your restaurant analytics platform.

Restaurant Analytics – Why Are They Important?

What does it imply when 78 percent of restaurateurs review their company metrics every day?

First and foremost, we must distinguish between restaurant reporting and restaurant analytics.

Restaurant reporting entails looking at your data for a limited amount of time. Sales and earnings might be compared between this week and last week, or yesterday and today, using reporting.

In other words, it’s just a data dump of the day’s events, with little thought given to what insights may be gained.

Restaurant analytics takes it a step further, forcing you to ask questions such as “Why?” “So what?” and “What does this mean?” Multiple kinds of data are frequently used in restaurant analytics to answer deeper questions about your business’s performance. Look at your restaurant analytics to find out why a specific day of the week or hour of the day – in general – boosts earnings.

From here, you may gain insight on how to enhance the overall operations of your business.

Now that we’ve established that distinction, let’s look at some of the questions that restaurant analytics may help you address.

Identify Hot Selling Items

Let’s take a moment to discuss restaurant inventories.

Looking at how quickly your inventory is depleted isn’t always the best approach to figure out which food item is the most popular. Theft, trash, and leakage may all have an influence on these figures, so it’s not always a one-to-one match.

With restaurant analytics, you can see which sales categories, such as pizzas, beverages, and lunch combo deals, are the most popular, as well as profit margins and total income.

This data may be used to create catering menus, change pricing points, and engage with guests by serving the foods they enjoy the most.

Find The Best Days For Restaurant Sales

Should we be open on Mondays? It’s an age-old dilemma for restaurateurs. Friday appears to be our busiest day, but is it?

Restaurant analytics can show you not only how busy you are on any one day, but also how each weekday compares to others on average.

To put it another way, you can look at how occupied you are on any given Wednesday to create a normal inventory order and staff schedule, but on the Wednesday before a major holiday, you could discover you need to replenish your kegs.

Find The Loopholes In Your Menu & Fix Them

The ability to track special requests on the POS system over time is one element of restaurant analytics.

Owners may monitor how frequently servers utilize modifiers such as “additional pickles” or “well done.” When you get a lot of these unique requests, it’s time to urge your chefs to leave the meat on the grill a little longer and stop skimping on the garnishes. When they take too long, it might indicate that the architecture of your restaurant’s POS system is impeding server efficiency.

These adjustments clearly have an influence on your bottom line, so utilize the information to design your menu and modify prices accordingly.

Find The Top-Performing Restaurant Locations

Restaurant analytics can provide owners with a multi-location summary report that shows how each store has performed year to date. Determine whether sites may require more staff during peak hours or may require hours of operation changes to increase profitability.

On a micro level, a cross-location comparison can be used to compare one place to another.

Knowing which locations are the most profitable, the least profitable, and everything in between may help you quickly assess the data and take action.

Reward The Top-performing Servers

Is that “All-Star” waiter really all talk and no action, or is he or she, your restaurant’s hidden shining star?

Managers can monitor how effective their servers are at upselling particular menu items using restaurant analytics from a data-rich restaurant management platform.

Start a competition based on these data factors to inspire staff and boost restaurant profitability. Employee gamification can boost productivity and morale. Assign waiters the task of selling a certain item (wine, dessert, the latest app, etc.) in return for a minor incentive, such as an extra vacation day or a gift card.

Use the analytics feature on your cloud-based POS system to acquire the most precise statistics on a competition like this.

Sales Forecasting For The Next Month

Due to considerations such as seasonality and business development, restaurant sales forecasting can be challenging. Accurate sales forecasting, on the other hand, maybe quite beneficial, particularly when it comes to scheduling and food orders.

Look at your revenue to see what the percent increase in revenue from one month to another has occurred over time.

For example, you could discover that between June and September of the previous two years, your sales rose by 4%. You may expect sales to follow a similar pattern, reflecting your food supply ordering and staffing schedule.

Staff Scheduling With Accuracy

The busiest days at a restaurant are shown in graphs throughout time and for certain seasons.

You can utilize this information to more precisely plan out your timetable and avoid the drawbacks of having constant staff coverage. Otherwise, you risk being overstaffed or understaffed, both of which result in a loss of profit and efficiency. Make the best forecasts for your schedule based on your past data.

Opportunity to churn more profit

On weekends or during slower periods of the day, restaurant events are a great way to generate extra money. When huge groups seek to rent your space, you’ll need to know how much money you’re possibly losing and whether the lease’s cost will surpass that revenue.

Leasing out space isn’t cost-effective otherwise.

Restaurant analytics can show you which hours of operation generate the most income and profit. For example, if your typical income for a three-hour time window is $850 and you can lease the space for $1,350, you may choose to make your restaurant space available for leasing or for larger events at certain times.

Manage Food Wastage

According to various estimates, a typical restaurant’s waste loss ranges from 5 to 10%. You may minimize loss by 5-10% and lower food prices by 5-15% using insights gleaned from wastage analytics, resulting in a higher bottom line. You can optimize your menu, manage your inventory, and forecast the demand for the food item(s) to lower food wastage.

Prep-Time – Efficiency

It takes about 2 mins each side to make a steak that is rare & 3 minutes for it to be medium-rare. What if it takes 2.5 minutes and 3.5 minutes? How can you possibly identify this problem?

Through restaurant analytics of course. You’ll identify the time it takes your kitchen to cook food and which particular food items are taking more time to cook. Deep dive into the problem, find the solution and save thousands of dollars by driving down prep times and serving more customers.

Customer Surveys & Refunds

Sometimes customers may not like your food or the quality of service. Over time, this will impact the loyalty of your customers and they will go to your competition. Some customers may even ask for a refund.

The only way to avoid that is to conduct customer surveys on a regular basis and track the number of refunds that occur weekly, monthly, and yearly.

You can do this through Innowi’s restaurant POS system. Track customer refunds cater to the feedback that comes from the customer surveys and gets your kitchen in order.

Unleash The Power Of Innowi’s Restaurant Analytics

While data mining may seem overwhelming, understanding how to manage your business’s figures is essential for your operational and financial literacy as a restaurant owner. Innowi’s restaurant analytics will help you gain more profit and you’ll experience linear growth even during this pandemic.

We’re offering a risk-free trial of all our restaurant POS hardware and software. Contact our sales team to get this offer.

Why Is There a Restaurant Industry Labor Shortage?

COVID-19 aggravated the industry’s major underlying problem. Employees do not feel valued for their job or driven to stay long-term since wages are too low.

Despite the fact that the business is currently improving, many restaurant staff has gone for good. Low earnings, limited benefits, the little possibility for advancement, and industry insecurity have all contributed to the business’s high turnover rates for years. With everyone wanting to employ, the industry talent pool is narrower and more competitive than ever before.

For a long time, the industry has struggled to hire (and keep) workers, particularly chefs, line cooks, and other back-of-house staples, even before COVID.

Cooks’ demand is expected to expand by 6% over the next ten years, faster than the average for all occupations, according to the Bureau of Labor Statistics. The fact is, the recruiting crisis that many desert eateries are experiencing right now isn’t only harming the kitchen. Restaurant personnel is in short supply in America, with a multitude of eateries and not nearly enough skill to go around.

So, if a member of your restaurant staff leaves because they don’t like one or more parts of their job, they have a lot of options when it comes to where they want to go next. And, with most eateries currently short on workers, they are eager to recruit them.

But not to worry, as Innowi has come to your rescue. In this article, we’ll give you an overview of how this labor shortage is affecting your restaurant and a solution at the end. 🙂

How the Labor Shortage Could Affect Your Restaurant?

1. Increased Waiting Hours For Guests

Your visitors’ dining experiences may suffer as a result of fewer front-of-house workers available to serve them and fewer back-of-house workers available to execute on- and off-premise orders. Whether it’s for a table, a meal, or a check, restaurant patrons despite having to wait longer than expected. When you’re low on employees, wait times are nearly certain to rise.

With fewer front-of-house employees, there are more sectors to work on. With increased duties, your employees will be compelled to spend less time interacting with customers over what’s on their plate or in their glass and more time obtaining orders, entering them in the point of sale, processing orders, and receiving payment.

You can lose that warm connection that ensures a return visit.

Fewer chefs on the line mean lengthier wait times for orders to be serviced at the back of the house. This will impair front-of-house table turn times, limiting your ability to accommodate the same number of checks every night as previously, eventually losing you money.

As a result, numerous restaurants around the nation have had to shorten their operation hours owing to a shortage of workers, for example, removing a full day or every day’s lunch service — which lowers operating expenses in the near term but also lowers income.

2. Profit Margins Will Hit The Ground

You’ll complete fewer checks in a night if you have fewer employees and work at a slower pace. With less money coming in, your restaurant’s operating budget is diminishing, which will have a significant impact on your purchasing selections.

The typical profit margin at a restaurant is around 5%. Restaurant earnings are projected to suffer a larger blow in the coming years as labor expenses rise in tandem with pay increases.

Though labor scarcity may initially result in lower labor expenses, overtime restrictions will kick in as you lose staff and need to pay fewer individuals to work longer hours.

Make sure you’re staying compliant and safeguarding your company. Furthermore, if you provide a subpar visitor experience due to a staffing shortage, your sales will suffer as well.

3. Restaurant Staff May Decide To Depart For A Better Opportunity

It’s sadly common for folks who rely on the service sector as their major or single source of income to work long days and late nights just to scrape by. A restaurant employee’s typical yearly income, without tips, ranges from $11,000 to $27,000, with waiters at the bottom and chefs at the top.

Restaurant employees today are eager to seek out positions that provide competitive pay, relevant employee benefits, work perks, and a safe, friendly workplace. Workers may not believe that working at your restaurant would provide them with a paycheck that covers their costs if you pay front-of-house workers a normal minimum wage plus tips and back-of-house staff just above minimum wage. And, as a result of the COVID problem, many long-time restaurant employees have decided to leave the sector completely.

Restaurants are becoming more competitive by giving employee perks and innovative remuneration methods to fight the present labor shortage. It’s simple for employees to depart and discover a better choice if your restaurant fails to satisfy their expectations.

The State Of Restaurant Labor Shortage In Santa Clara

As the state hurries to restore more and more of its economy that has been shut down over the last year, labor analysts warn that California may face a potential labor shortage.

“We went from 64 employees down to 17 or 18 in three days,” recalls Dan Holder, owner of San Jose’s Jack Holder’s Restaurant.

As the mild temperatures for outdoor dining spread across the country, full-service restaurants across the country are now witnessing: a persistent worker shortage in the face of an uptick in business, as well as the reduced Covid restrictions that started in South Florida and are now being felt across the country.

According to the Bureau of Labor Statistics, the hospitality industry lost more than 2.8 million jobs in April compared to pre-pandemic levels, with an unemployment rate of 10.8% compared to the national average of 6.1 percent.

Don’t let the stats scare you.

You need a solution, and we have a full article that highlights it. 🙂

Stop Struggling With Restaurant Labor Shortage – Solve It Now

Stop Struggling With Restaurant Labor Shortage – Solve It Now

Skilled labor is hard to come by and even difficult to retain in the restaurant industry nowadays. Recruitment and retention have always been a source of frustration for restaurant owners and operators, even before the pandemic.

The outbreak of COVID-19 has wreaked havoc on the restaurant business. Many restaurants were forced to close down, while others had the difficult option of laying off valuable employees and reducing their workforce.

As per a report, 10,000 restaurants were closed in a matter of 3 months. Millions of jobs were lost during this pandemic and even after the opening of restaurants in 2021, labor shortage still continues to be the number one concern for restaurants.

Your restaurant may have great food and service, however, without the manpower running a restaurant is impossible.

Innowi brings a lot of solutions to the table to overcome the labor shortage in the restaurant industry. We know that 37% of restaurant operators plan to reduce labor costs with technology and they are not wrong.

In this article, we’ll shed light on some methods through which you can help your restaurant overcome the labor shortage.

Promote Staff Retention

Look inside your restaurant before you start recruiting new employees and figure out what it was about your restaurant that made your employee quit. Employee departure interviews, which consist of a conversation with a departing employee about their time with your company, are one of the most effective techniques for improving culture and workplace happiness. You get it straight from the horse’s mouth: the good, the bad, and the ugly, as well as maybe some pointers on how to improve.

Aside from departing workers, your current employees all have their personal perspectives on what it’s like to work at your restaurant. Request input from them and build an action plan based on what you hear often. Transparency, honesty, gratitude, and respect are all ways to develop employee loyalty.

Conduct one-on-one meetings with each of your employees regularly. Not only is this a terrific method to get input on your workplace, but it also makes employees feel supported, helps fix problems before they become major issues, and shows them that you care about their professional development.

Invest in a Restaurant POS System

Technology like a restaurant POS system can help you work more efficiently with fewer people. These types of technology simplify the dining experience by allowing visitors to order and pay at their leisure, reducing the number of waiters required on the floor (and raising average check sizes!).

Servers may focus on the hospitality components of their work when visitors order themselves, such as talking to and engaging with customers, offering menu guidance, and checking in on meals.

Guests may order food and beverages anytime they want, rather than waiting for a waitress to arrive before placing another order.

Staff is saving time and enhancing service efficiency, while visitors remain pleased and well-cared for.

Innowi offers the following cutting-edge devices to optimize restaurant operations:

  1. Integrated Kiosks
  2. Mobile Handheld Devices
  3. Countertop POS
  4. Kitchen Display Systems

Install these devices in your restaurant and enjoy high profitability.

Cross-Train Your Staff – Make Them An Octopus

Employees that are willing to learn new skills that will help their coworkers and themselves are good employees. Your restaurant’s overall efficiency will suffer if workers are not cross-trained and can only function in one capacity. It doesn’t make sense to have a bartender, server, host, and busser out on the floor at the same time on a quiet night with only a few tables filled. You can eliminate one of those positions for the shift if your bartender knows how to serve tables, your server understands how to step in as a host, and your busser can speed meals.

Automate Repetitive Tasks Through Kiosks

With unemployment low and the minimum wage rising, restaurant owners of all kinds are turning to autonomous technology to improve worker efficiency and, in some circumstances, replace or supplement restaurant staff. Restaurants can concentrate on the customer experience by automating repetitive operations using kiosks.

Innowi’s kiosk solution can help you reduce human errors, promote faster order processing, and drive down labor costs. It is literally a digital employee that you can add to your restaurant’s workforce at a minimal cost when compared to the average wage rates of workers in the restaurant industry.

Restaurants should think about two factors before using any form of autonomous technology: The first is the customer experience, which entails tailoring services and procedures to meet the demands and expectations of today’s customers, and the second is how the workforce and workflow will evolve and be planned for.

Read More: Why Investing In Self-Service Kiosks Is A Good Investment Move?

Be Flexible with Working Hours

It might be beneficial to take a step back and assess whether your operating hours are increasing your labor shortage expense. It’s natural to want to stay open as long as possible in the hopes of attracting more customers, but in some circumstances, this strategy might backfire as employees might leave for another restaurant with better working hours.

Adaptability in this area may help you overcome your labor shortage problem and save money on labor by reducing the amount of time your employees spend doing nothing during sluggish times at the start or conclusion of service.

Increase Employee Benefits

In a new survey this week by One Fair Wage of more than 2,800 workers, more than half (53%) reported that they are thinking about leaving restaurants. Restaurant workers are paid minimum wage and many workers leave jobs or keep switching very often where pay is low and risks are high.

Paying competitive wages and increasing employee benefits is a major reason why employees would stay at your restaurant. They will see the workplace as their second home and will actually enjoy working at your restaurant.

Make Health and Safety a Priority

Many people are hesitant to return to work without the chance to take paid time off after a global epidemic that placed restaurant workers at risk of catastrophic disease. Giving employees time off to avoid burnout or to ensure they don’t transmit COVID-19 or another sickness to the rest of the team is a vital way to demonstrate your appreciation.

While it may increase employee happiness and retention, it will be a cost to your company. Staff will be more loyal to you if they realize your devotion to them. This will also help you recruit new employees.

The restaurant business has been through a lot recently, and recovering from COVID-19 will not be easy or quick. Because the present labor shortage will last for some time, it’s critical to concentrate on the factors you can control, such as concentrating on your differentiators, leveraging the strength of current workers, and doing everything you can to help them succeed.

Conclusion – Labor Shortage Can Be Solved

Labor shortage is difficult to overcome for any business owner or operator, especially in the restaurant field. It’s difficult, but not impossible, to attract and retain skilled labor.

The idea is to make your crew feel respected, properly rewarded, and well cared for, and your restaurant will prosper with some time, attention, and the above recommendations in your back pocket.

How Innowi Can Help?

Innowi believes in partnerships. We partner with restaurants that need our help to sustain and grow. Our restaurant POS system (hardware & software) is completely risk-free for 30 days. Install it and see a significant boost in your restaurant sales. 

Contact our sales team today!

(Guide) Choosing The Best Restaurant POS System For Your Restaurant

The restaurant industry is transforming at a rapid pace. McDonald’s and Paneras of the world have already accepted Kiosks (& POS tech) as a better alternative to the human workforce. According to one estimate, McDonald’s shift to POS technology will help them cover nearly $2.7 billion in lost sales!

There seems to be an infinite number of POS systems on the market. As more iPad-based solutions hit the industry, the figures begin to rise. All of this makes selecting the best point-of-sale solution for a restaurant a difficult challenge.

You want one that is simple to use, suits your budget, provides excellent customer service, and has the features you need for your awesome restaurant. Knowing precisely what you require from a POS system is a good place to begin. It aids in narrowing down your selection. After you’ve narrowed down your choices, all that’s left is to put each restaurant POS system to the test.

Consider this selection procedure as if you were purchasing a new car. Before you start taking test drives, decide on a make, model, and feature kit.

This guide will assist you in narrowing down your choices and selecting the right one for your restaurant.

Points To Consider Before Selecting A POS System

1. Budget

Before you start researching and falling in love with the Lamborghini of restaurant POS schemes, you can figure out how much you should pay. Making a budget ahead of time accomplishes many goals. It has two purposes: first, it narrows the selection pool, and second, it prevents you from being hypnotized by the newest toy.

When it comes to prices, the good news is that in recent years, restaurant POS systems have gradually migrated to the cloud, following a monthly subscription-based payment model. As opposed to the clunky Windows-based POS schemes of the past, cloud-based POS setups, which usually use a lightweight iPad or tablet registry, have a lower upfront expense. The licensing costs and software for older devices could cost several thousand dollars, plus continuing operation and maintenance fees. For a lot less money, you can get started with one of the famous cloud-based POS systems.

There’s also the monthly subscription fee to consider: most common web-based POS schemes start at $50–$100 per month for single-terminal installations, with multiple terminals costing $50–$60 per month each. You could spend as much as $200 a month for a restaurant POS scheme with more sophisticated functionality (such as a loyalty service, internet shopping, staff scheduling, advanced inventory management, and so on).

The POS system itself would usually cost about $1,000, or more if you have multiple terminals or wish to invest in cutting-edge hardware add-ons like a kitchen display system, self-ordering kiosks, countertop POS, and so on.

A restaurant POS system’s overall cost is determined by a few key factors:

  • What is the total number of terminals/stations you have?
  • The number of storefronts
  • Whether or not servers use mobile computers to take orders and payments at the table
  • If you use a POS that is built locally or one that is accessible through the internet

Innowi offers a restaurant POS solution that is affordable, easy-to-use and offers a lot of cutting-edge features that are not available anywhere in the market. Contact our sales team today!

2. Installation Costs

Are you a traditionalist who wants the data and alerts to be stored on a server on your restaurant’s premises? If you’ve weighed the benefits and drawbacks of cloud POS services and settled on a locally based solution, bear in mind the following costs: licensing fees, recurring maintenance fees, and the cost of any hardware packages you may need to buy. The average costs are broken down below:

  • A one-time licensing fee of $1,000 to $2,500 is usually charged for restaurant POS software that is developed locally. Web-based applications, on the other hand, seldom charge a license fee. For locally built devices, monthly maintenance costs range from $30 to $100 a month. Web-based restaurant POS systems, on the other hand, range in price from $60 to $300 a month, with no additional fees for service.
  • Hardware for locally built POS systems costs between $1,500 and $3,500 per terminal. Web-based device hardware packages, on the other hand, range from $400 to $1,600. You can also consider if your POS hardware is compatible with other POS systems if you wish to move if you choose a locally built or web-based system. The majority of cloud-based restaurant POS hardware is interoperable with other platforms.
  • When working with a locally built machine, try to minimize long-term contracts and termination costs, as both will add to the total expense and comfort (or lack thereof). To prevent cancellation penalty if you don’t like the system, it’s best to leave the options as flexible as possible. Most web-based systems operate on a month-to-month basis, giving you the freedom to switch to another system if the first doesn’t work out. (Innowi also provides a 30-day risk-free trial with a 100% money-back guarantee)

3. Restaurant Staff Experience

A better user experience is provided by a POS framework that is intuitive, easy to read and navigate. They’ll now be able to clock indirectly from the system, making it simple to arrive at work and get back to work, while also improving payroll automation and consistency.

In their daily life, the employees use sophisticated technologies (tablets, smartphones, smart televisions, smartwatches). Coming into your restaurant and having to use poorly built, obsolete, and sluggish apps will easily become a source of annoyance.

4. Customer Experience

At the end of the day, you’re in the customer service market. It is important to provide a POS framework that enhances consumer service. Customers enjoy being able to break payments, pass their bar tab, swap tables, and, as an added bonus, make a purchase from the server’s iPad right from their spot. By 2020, 85 percent of all customer interactions will be done through digital companions.

5.Restaurant POS Features

To find the best restaurant POS system for your needs, rate the features on a scale of “must-have” to “cool but not needed.” The aim is to find a framework that has all of the features you need for your restaurant POS. Here are some features your restaurant may need:

  • Online Ordering & Delivery

Many restaurants, particularly those in the fast-casual sector, value the ability to accept orders online (for delivery/pickup). Even if your POS system doesn’t have a built-in online ordering system in place, it should be able to integrate with a third-party online ordering and distribution provider like GrubHub, DoorDash, or UberEats.

  • Table Management

Most POS systems have at least some simple table management features, but more sophisticated floor plans and even seat management are included in more robust systems. Consider the level of granularity you need in your table management features.

  • Management of Inventory

Evaluate if you need inventory-related features such as low-stock warnings, buy order processing, and vendor tracking. Restaurant inventory is more complicated than store inventory because doing so manually gives a lot of space for mistakes. Your current system might be working great; but, if you need proper resource control and a decent POS, you can look for a POS like Innowi that provides these features at an affordable cost.

  • Making a Menu

Restaurants with several locations and different menus, as well as restaurants that specialize in seasonal ingredients, benefit greatly from menu management and development. Many restaurants will benefit from the ability to adjust and alter the menu on the fly.

  • Management of Orders

It’s important for sit-down restaurants to be able to break bills or even split the cost of appetizers/entrees, etc. Evaluate how a POS system performs order processing, as well as how the servers will be able to provide the order management services that your customers expect. The opportunity for servers to deliver orders to the kitchen straight from the floor via an iPad or other mobile device is another feature of order management.

  • Reservations

For certain restaurants, reservation management is a necessary element. Reservations are typically thought of as an advanced restaurant POS feature, but a growing number of systems are integrating with apps like OpenTable to make online reservations.

  • Integrations of Third-Party Apps

Remember the strength of third-party API integrations when testing POS device features—that is, which outside applications the system interfaces with GrubHub, Gusto, Quickbooks, etc. Modern restaurant POS systems are versatile and scalable enough to work with a number of other applications and fill in the holes left by the program.

6.Test POS Customer Support

Find out and read the feedback for every POS company’s customer service. Since your subscription charge includes access to the customer support staff, you want to make sure they’re responsive when you contact them. Find answers to the following questions:

  • Can they answer fast enough to fix a problem until it has an effect on your business?
  • Is there any instructional material, feature guides, or troubleshooting information on their website?
  • Is there an active forum or help desk if they have one? In other words, can a representative react quickly if you type a question?
  • Is the help available during your restaurant’s operating hours? Will anyone be there to help you if you need it after midnight or on weekends, for example? It is, by far, the most common time for issues to arise.

Keep in mind that you’re paying for more than just POS software; you’re also paying for the support you’ll need to operate it.

7.Scan The Market – Ask User Reviews

Look for user feedback of every POS vendor on online websites, forums, and other social media platforms. Check out what others have to offer.

What are the most popular problems and pressure points? What hasn’t been mentioned? What do satisfied consumers think is the best feature of the POS system? Is it difficult to update the system? Is there any feedback on customer service, either negative or positive?

Keep in mind that you can look at ratings from a wide viewpoint. To put it another way, don’t be fooled by negativity bias; if you read one negative comment from hundreds of constructive, supportive feedback, don’t give the negative review too much weight.

Consider the overall impression when reading feedback on public platforms. There’s still one rotten apple trying to sour the environment. That said, how well an organization responds to negative feedback speaks volumes about its customer service.

8.Evaluate Through Free POS Trials

The software for most restaurant POS systems comes with a free trial period. Take advantage of this offer to see how easy it is to operate the POS hardware and software. Run it as if it were in a live setting — to use an earlier metaphor, give it a test drive. Employees who will be using the app in the trial run should also be included. This would allow you to see how it’s simple for them to use and appreciate, as well as identify any possible issues.

After all, it is what a test drive is about. You want to explore every nook and cranny, check out all of the functionality, and run through every possible scenario. Before you buy something, make sure you know exactly what you’re buying. No question should go unanswered.

During the trial run, keep in mind how steep the POS’s learning curve is. In comparison to the new system, ask your employees if it saves or wastes their time. Be sure you calculate how long it would take your workers to learn the new system.

Try Innowi’s POS hardware and software risk-free for 30 days.

Which POS System Is Right For Your Restaurant?

Purchasing a POS device is a significant time and financial investment, so do your homework before making a decision.

There are many restaurant POS systems in the market namely Clover, Toast, Square, TouchBistro, and many others. However, not all of them offer cutting-edge features at an affordable price – Innowi does.

Save your precious time and start Innowi’s 30-day risk-free trial of our POS hardware and software. Use our features and feel the difference.

Kitchen Display Systems – Technology Your Restaurant Needs

If you’re still processing orders with handwritten paper notes or printed tickets, managing restaurants and planning operations can be difficult.  

That’s why KDS technology has been implemented to transform the back-of-house operations by showing ticket times to keep track of turnaround, color-coding orders to help staff see what’s cooking and what’s ready to go, and allowing staff to handle incoming orders more effectively. 

Kitchen Display Systems – What, Why, & How? 

A centralized automated ordering system is known as a KDS. It simplifies communication and performance in both the front of the house (FOH) and back of the house (BOH) in most restaurants by replacing paper tickets in the kitchen (BOH). 

To profit from kitchen display systems, or KDS, you don’t have to operate a quick-service restaurant or a large kitchen. 

In fact, the functional advantages that touchscreen kitchen display systems provide will benefit kitchens of all shapes and sizes. 

Now let’s dive into the ‘How’ of KDS systems and the benefits it provides for your kitchen display system. 

1. Streamline kitchen operations 

Errors and misunderstandings between the front and back of the house are not only expensive financially, but they can also ruin the customer experience. Incorrect orders were found to be the source of 62 percent of customer complaints, according to a large consumer survey

Innowi’s KDS enables tickets to be directed directly to separate kitchen screens and prep stations, allowing appetizers and salads to be sent to the correct line from the same ticket. 

Tickets on a kitchen display device do not get misplaced, crash on the floor, or get out of order by mistake. There’s no need to decode chicken scratch. 

Planning ahead of time is critical for chefs in a busy kitchen to ensure a smooth transition. Knowing that they must prepare a total of 12 burgers, rather than four individual orders of three burgers, take the guesswork out of the equation — and gives the chefs more time to plan and cook the food. 

Innowi’s kitchen display system provides a bird’s eye-view of the kitchen operations, so chefs can see precisely how many patties need to be grilled, how many orders of chips need to be fried, and how many pepperoni pizzas need to be baked with accurate precision. 

Take the guesswork out of your kitchen – Try Innowi’s KDS Risk-free For 30 Days 

2. Save Paper – Benefit The Environment 

Running a more efficient kitchen operation is not only good for the climate, but it is also good for the company. Restaurants save money and cater to environmentally conscious customers by reducing food waste and preparing better for each service. 

You will greatly minimize food waste in your restaurant by minimizing the risk of any discrepancies or errors in your orders. When used in conjunction with a smart restaurant POS, the KDS removes uncertainty and ensures that the business runs as smoothly, effectively, and accurately as possible. 

Think of how much paper you’ll save if you get rid of your kitchen printer. Printing your regular orders may not seem to be a significant cost or waste in the grand scheme of things, but it adds up quickly. A roll of printer paper that costs about $6 covers around 500 orders. Plus the higher cost of printer ink, which averages out to just over one cent per paper ticket.  

Imagine how many orders the restaurant kitchen processes every day, and then consider the cost savings – as well as the positive environmental impact – that removing paper tickets would bring. 

3. Improve Customer Satisfaction 

Customers would have a positive experience thanks to increased accuracy and service speed. Customer service is the lifeblood of the foodservice industry, and the quality of service you provide will make or break your business. U.S. companies lose more than $62 billion annually due to poor customer service

A KDS improves a restaurant’s overall efficiency and significantly improves customer service.  

Even the service staff is able to extend good hospitality to the customers because there are fewer hassles and misunderstandings in the kitchen backend. Such high-quality service ensures a positive customer experience, resulting in improved revenue and earnings, as well as loyal customers. 

4. Economic Benefits For Your Restaurant  

Many people recommend purchasing POS systems in order to improve the efficiency and profitability of their restaurants. These are the same factors why you should put your money into KDS. The fact that it saves you money on paper is the first and most obvious evidence of its economic worth.  

The use of kitchen screens completely eliminates the use of papers to communicate between the kitchen and the front desk. It also saves money by predicting inventory for the next day based on the order. As a result, there will be less food waste in the restaurant, lowering your costs significantly. 

A Kitchen Display System also allows you to get the best out of your employees since no one is waiting in anticipation for the next order. Everyone can see their assigned tasks on the screen and complete them without needing to wait for special orders from the executive chef. 

5. Built-In Integrations That Excel Your Restaurant Operations 

Innowi’s cutting edge technology comes with a full set of integrations that aim to give you the freedom to automate your restaurant operations and make them more efficient.  

Manage and process payments with lighting fast speed, send notifications to waiters from the kitchen, and set up a custom alert system to streamline back of house (BOH) operations. 

6. A Next-Gen Restaurant 

When it comes to technology, millennials always want the next best thing. Cutting-edge technology always starts small before it is accepted worldwide. Those who ignore the early signs are always left behind. 

Take Bitcoin for example. On 9 February 2011, one Bitcoin was equal to $1. And today, well, the whole world knows that it has surpassed $50k and poised to break the $100k barrier soon. The majority of people didn’t accept Bitcoin or cryptocurrency for a long time and lost a huge investment opportunity. 

Innowi’s restaurant technology is the start of something Big. Our Kiosk, Mobile Handheld POS, and Kitchen Display Systems are going to be adopted by every restaurant out there.  

Invest today and change your world before this opportunity passes you by like the wind! 

Innowi’s Technology – Try Before You Buy 

We believe in mutual partnerships that are beneficial for your restaurant in a major way. Innowi has a mission of investing and taking the lead in bringing innovation to the restaurant industry. 

We have 100% confidence in our products and this is why we are offering a 30 day risk-free trial of our software and hardware. Try and see the difference. 

Mobile Handheld POS For Restaurants – Welcome To The Future

Over the last few years, mobile handheld tablets have improved restaurant performance by allowing quicker ordering and payments on the spot.

Today, a new solution for the restaurant industry is poised to accelerate this evolution.

Innowi’s mobile handheld POS is a deeply integrated handheld point of sale system designed specifically to empower the restaurant industry.

With this innovative mobile POS solution your restaurant can:
● Process transactions with lighting fast speed
● Accept all types of payments
● Reduce time frictions and increase sales

And many more.

Importance of Mobile Handheld

Did you know that the average transaction value of mobile POS payments is expected to rise at a rate of 22.6 percent annually through 2024?

This means if you make the decision to invest right now, there is a high chance of your restaurant swimming in a sea of profits.

Restaurants can use Innowi’s innovative POS hardware & software to boost revenue and attract customers even during this dry pandemic season. As a result, business owners can save money upfront while still enjoying excellent POS software.

The Game is Changing: Mobile is taking over everything

“The only constant in life is change.”

Very few people expected such a huge shift to mobile technology over the last decade.

But the fact is that in 2020, the average number of smartphone users in the world has surpassed 3.6 billion! This number is going to grow exponentially in the coming years as highlighted by Statista.

What does this mean for your restaurant?

Simple – An overwhelmingly high number of smartphone users will always prefer some sort of mobile device over any other system. Plus, your kitchen staff would be more comfortable with a smart mobile device for receiving, managing, and delivery orders.

Find out why Millenials love restaurant POS systems

Furthermore, during the pandemic, curbside pickups have been on the rise. Customers prefer either a completely contactless experience (online ordering & home delivery) or picking up their food with minimal contact.

This is where your competitors are winning customers. Stop them today by getting our risk-free 30-day trial that includes hardware and software! Call our sales team today!

Undeniable Advantages of Mobile POS Simplify The Customer Experience

The quality of your restaurant revolves around providing outstanding service.

Today, 7 out of 10 U.S. consumers say they have spent more money to do business with a company that delivers great service.

And do customers like to wait in lines for their food? Of course not.

The customer’s pain point has always been long waiting times & complex ordering mechanisms.

Simplify this process through Innowi’s mobile handheld device. Customers pay without any human contact, and your kitchen staff will receive the order right from the table in real-time.

Increased Table Turns

Never lose hungry diners who want their food instantly—your mobile POS will ensure that you can serve more customers, even on a busy day. Servers expend less time going back and forth between a static terminal and their section by placing items into the handheld POS at the table.

Taking orders and payments at the table would allow you to spend more time with your guests and less time waiting for the details of their orders to be entered.

There will be less to worry about during your shift with menu info and order management right at your fingertips. Reduced errors, more face time with customers, and quicker food delivery result in happier customers, more table turns, and higher tips.

With our POS hardware and software your restaurant may see an increase of 35-40% in table turns. With an automated ordering process, it is easier for customers to save their time by choosing their meal quickly, get it delivered, finish it, and leave asap. This means your restaurant can now accommodate more customers in less time and thus make more revenue.

Keep Your Employees Happy

When it comes to bigger tips, using a mobile POS will boost your restaurant’s overall profits. Increased service pace allows you to turn tables more quickly, bringing in more customers. The days of irritated customers leaving due to a long wait time are long gone. You will be able to serve more of your delicious food and beverages to customers easily and conveniently with a handheld POS.

Finding loyal employees during the pandemic is exceedingly difficult. Bigger tips mean employee happiness and retention charts would go sky-high and it would generate more revenue for your restaurant – A real win-win situation.

At Innowi, our data suggests that restaurants who use our mobile handheld device to may experience up to 33% increase in waiter’s tips which can amount to $42,000 annually on average.

Remember, happy employees are what makes your restaurant profitable. Avoiding high employee turnover rate will help your business save a lot of money. Did you know that replacing an hourly employee can cost you around $6000? To avoid this unfortunate scenario, make sure your employees are satisfied and happy by incorporating Innowi’s mobile POS into the back of house operations. The easier their job, the high chance they will stay loyal to your restaurant.

Try our mobile handheld device risk-free for 30 days. Click here.

Save your restaurant from costly errors

Entering orders tableside with a mobile POS will guarantee that accurate information is being sent back to your kitchen. Your chefs will be relieved that they will not have to correct an error and try to decipher disqualified tickets any time an order is sent to the kitchen.

Our experts at Innowi, believe that restaurants who use our mobile handheld device can save thousands of dollars every month that go to waste due to order inaccuracies. For example, if your restaurant’s average transactions per month are 2100 with an error %age of 5% i.e. 105 inaccurate transactions and one error costs you $30, then you are losing $3,150 on a monthly basis. With our mobile handheld device, your restaurant can save $3,150 monthly and $37,800 in yearly costs.

Easier To Use with Unparalleled Features

Innowi’s durable mobile handheld hardware is only 13mm thick and stylish enough to complement your restaurant’s design and compact enough to fit in a back pocket or apron. This amazing piece of light-weight hardware that feels like a big iPhone with a pin pad can boost your restaurant sales up to 20%.

Go Mobile With Innowi – Invest & Get More In Return

We are offering our innovative restaurant management POS (hardware + software) free for 30 days. Innowi believes in empowering restaurants and investing in them when they need help.

If you are still not sure about this amazing POS system, give our sales team a call and let us prove it to you with our 30-day risk-free trial of free hardware and software.

Schedule Your Free Trial Today

Why Investing In Self-Service Kiosks Is A Good Investment Move?

65% of customers are more likely to visit your restaurant if you have a self-ordering kiosk system. This number is only going to increase in the present pandemic situation and kiosks are going to be the new normal – A truly contactless POS solution.

You may be wondering, what is a kiosk?

Kiosks are touchscreen ordering devices that provide guests with a menu. Kiosks connect directly to the point-of-sale (POS) network, simplifying order handling & payment processing.

Mass migration towards kiosk technology is already set in motion. Brands including McDonald’s, Wendy’s, KFC, and other popular restaurant chains have recognized the immense potential of kiosks. It is allowing them to reduce wait times, improve staff productivity, and increase check sizes.

There is no doubt that a self-serving kiosk will boost your restaurant sales. But how?

Let’s dive straight into some juicy facts.


Fact #1: Millennials Love Kiosks

Everyone knows that millennials eat out more than non-millennials. A survey by LendEDU of young Americans aged between 22-37 found that 49% spend more on dining than on retirement savings.

And can you guess what millennials love equally, if not more than dining out? – Cool Gadgets!

This is the reason why self-serving kiosks can raise consumer spending by 30%.

Millennials can avoid the long lines, order customized food, all through the super-convenient kiosk your restaurant has to offer.


Fact #2: Kiosks Make You Money…Like a Lot

A self-serving kiosk always asks customers if they want to add side items which ultimately results in higher check totals.

At Innowi, our data suggest that restaurants that adopt our model will see an increase of over 17% in their average ticket size. For example, if your restaurant’s average ticket size is $33.33, then after the influx of Innowi’s kiosk it may increase to $39. Revenue increments that amount to hundreds in a month will transform into thousands in a year.

Moreover, guests who aren’t accustomed to long lines will be relieved to have a self-serving kiosk at their service. It’s easier for your restaurant to retain customers who like to place an order instantly and receive it in seconds.

More customers = More Revenue


Fact #3: Self-Ordering Kiosks Streamline Your Restaurant Operations

The biggest benefits of self-checkout kiosks is that they speed up the ordering process & promote efficient reallocation of restaurant staff, which is why they are so common in fast-food restaurants. The goal isn’t to recruit fewer people, but to reorganize them in ways that will increase the consumer experience.

With fewer employees serving at cash registers, there would be more staff available to assemble orders more efficiently, reducing wait times. Furthermore, employees can engage new customers to ensure that they are happy & satisfied.

Self-serving kiosks also reduce human errors like miscommunication or language barriers that may become a recurring cost for your restaurant.

Our data suggests that the average cost per error for a QSR amounts to $30. If the total number of transactions is 2100 and the average error recurrence is 5%, then you will have to bear $3,150 monthly and $37,800 annually in additional costs.

With Innowi’s self-serving kiosks these will go directly into your savings. Sign up for free today!


Fact #4: Kiosks Drive Down Labor Costs

The #1 pain point of most restaurant owners is the ever-rising labor cost. Plus, in this pandemic, cheap labor is hard to come by.

The only viable solution – Kiosks that replace crucial labor functions.

Guests can send their orders through a contactless kiosk solution. Your restaurant’s kitchen receives it, prepares the order, and sends it back out to the consumers.

Only a small staff is needed to make sure that your restaurant’s automated kitchen is functioning as expected.

At Innowi, our data suggest that for a Quick Service Restaurant (QSR), the average number of employees is 15 with an average monthly salary of $2,825. Innowi’s kiosk solution can help you re-allocate the space of at least two employees to other important tasks, thus saving your restaurant $5,650 monthly and $67,800 annually in labor costs.


Fact #5: Track Consumer Habits With Advanced Analytics

Kiosks allow restaurant owners to collect vast quantities of information about their customers’ purchasing habits. They allow restaurant owners to monitor anything from in-restaurant traffic and meal shopping trends to the most commonly searched menu items and more. Quicker ordering also allows retailers to collect additional customer data by fast surveys without having to wait in line.

Did you know that 81% of companies who deliver customer experience excellence outperform their competition? Through the analytics provided by Innowi’s Kiosk you can easily track the flaws in your customer service, identify consumer habits, and optimize the customer experience to get more sales.


Our Mission – Empower The Restaurant Industry

At Innowi we believe investing in restaurants to promote mutual growth is win-win for everyone. Our 90-day Free plan is a great opportunity for restaurants to try our cutting-edge POS technology, install our amazing Kiosks, and see the magic happen right in front of their eyes.

The bottom line: Kiosks are here to stay. Evolve now or lose out to your competitors.

*Disclaimer: The numbers mentioned in this article are based on a specific set of metrics. To get specific numbers/benefits for your restaurant, get in touch with our sales team to know how Innowi’s restaurant management system can transform your business.

Schedule Your Free Trial Today

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If you’re still processing orders with handwritten paper notes or printed tickets, managing restaurants and planning operations can be difficult.  

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Read more

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Read more

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Read more