The Motley Fool: Walmart Has an Answer for Amazon Go
Anyone who's done any holiday shopping knows that long checkout lines are one of the most frustrating parts of the experience. Walmart (NYSE:WMT) is well aware that this is a pain point for customers and has pledged in past years to keep all of its checkout lanes open in order to cut wait times as much as possible.
However, this year, the retail giant is upping its game. In the spring, Walmart introduced a pilot program called Check Out with Me, which allows customers to check out and get a receipt from associates stationed in the aisles, rather than waiting in line at a checkout counter.
After testing this program in its Lawn & Garden centers at 350 stores, Walmart is ready to roll it out to all of its U.S. supercenters just in time for the holiday season. Walmart is placing employees at strategic points like garden centers, electronics departments, and the wide-open aisles it calls "action alleys" in order to easily assist shoppers.